Support Overview

The Center for Technology & Training (CTT) prides itself in providing quality support to our customers. Depending on your needs, there are a variety of support resources available:

 The Roadsoft Manual

The Roadsoft Manual contains extensive and up-to-date documentation on our software applications.

 Live Support

Roadsoft support can be contacted by email at or by phone at (906) 487-2102 weekdays between 8:00 AM and 4:30 PM EST.


Update and setup files for current Roadsoft customers are available at


Regular workshops and webinars on Roadsoft and related CTT projects are available (See below, or visit


The resources page at hosts general documents relevant to PASER and asset management.

Upcoming Training and Events


Hosted by Center for Technology & Training @ Doubletree - Bay City Riverfront


Registration is not yet open for this event. An announcement will be sent out as soon as registration is open. If you do not currently receive our event announcements, please e-mail us at and we'll make sure you get added to the list.

In addition to the RUCUS, the CTT will be hosting two hands-on training sessions concurently on Wednesday, January 8. The Introduction to Roadsoft and Advanced Roadsoft training sessions will be from 8:30 a.m. -3:30 p.m. More information and registration for those training sessions will be available in the near future.


Hosted by Center for Technology & Training

2019 Roadsoft on the Road - Sept
Only register once per agency. We will contact you to confirm the date and schedule a time for the on-site visit.


Hosted by Center for Technology & Training @ Webinar

2019 Advanced Roadsoft Training 6-part Webinar Series - Pavement Management

This 6-part webinar series will take place 10am-11am on each of the following days.

October 1 - Surface Sub-Types, Treatment and Curve Definitions
October 8 - Data Cleanup
October 15 - Strategy Evaluation and Optimization Tool
October 22 - Project Planning and Selection Tool
October 29 - Project Builder
November 5 - Extended Service Life Calendar